Returns & Exchanges
We want you to be 100% satisfied with your fit, so we offer free domestic returns and exchanges on all unworn items in their original packaging within 30 days of delivery. Please ensure your boots are tried on a carpeted surface to prevent scuffing the leather outsoles.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Follow the prompts to download and print your prepaid shipping label, or generate a QR code for a printer-less drop-off.
- 3.Package Your Boots
Place the unworn items back in their original branded box and secure them inside a shipping mailer to prevent damage during transit.
- 4.Drop Off and Track
Hand your package to the designated carrier; once our warehouse inspects the return, your refund or exchange will be processed within 5-7 business days.